Any Retail or VIP Customer who is not completely satisfied with their purchase may return it within 30 days for a full refund (less shipping and handling)—no questions asked.

Orders are processed within 1 - 2 business days. Shipping delivery times are typically 3 - 5 business days and may vary depending on location.

How to Initiate a Return
(Customers/VIP Customers)

To begin your return, please contact our Customer Service team within 30 days of your purchase date:

Phone: 800-621-4348 (Monday-Friday, 8am-5pm CST)
Email: customerservice@firstfitness.com

Once your return request is received, our team will guide you through the next steps. After the returned product is received and processed at our facility, your refund will be issued to the original form of payment within 3–5 business days, less shipping and handling.

Need Assistance?
If you have any questions about your order, returns, or products, our Customer Service team is always happy to help.

Return Address
FirstFitness Nutrition
Attn: Returns
10550 John W. Elliott Drive, #300
Frisco, TX 75033